Superchips77, a trading name of SGL Holdings Ltd (“we”, “our”, or “us”), is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services.

1. Who We Are

Superchips77 provides mobile van and car servicing across the UK. SGL Holdings Ltd is registered in England and Wales with company number 16137497 and registered office at 30 Clarendon Road, Watford, WD17 1JJ.

2. What Information We Collect

We may collect and process the following personal data:

• Contact details: Name, phone number, email address, and home/work address.
• Vehicle information: Registration number, make and model, service history.
• Payment details: Billing address and transaction information (processed securely via third-party providers).
• Usage data: IP address, browser type, and website interaction (via cookies and analytics tools).
• Communication data: Any correspondence with us via phone, email, or web forms.

3. How We Use Your Information

We use your personal data to:

• Provide and manage our mobile servicing and diagnostic services.
• Schedule appointments and communicate with you.
• Process payments and provide invoices.
• Improve our services and user experience.
• Comply with legal and regulatory obligations.

4. Sharing Your Data

We only share your data with third parties when necessary, such as:

• Payment processors (e.g., Stripe, PayPal).
• Vehicle part suppliers or service partners (for job fulfilment).
• IT service providers (for website hosting, booking systems).
• Legal or regulatory bodies when required by law.

We never sell your data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, please contact us at:
Email: info@superchips77.co.uk
Phone: 0800 061 4326

7. Data Retention

We retain personal data only as long as necessary to provide our services and meet legal obligations. Typically, this is up to 7 years for financial and service records.

8. Cookies

Our website uses cookies to improve user experience. You can control cookie preferences through your browser settings. For more information, see our [Cookie Policy] (if applicable).

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.

Contact Us
For questions or concerns about this Privacy Policy, please contact:

SGL Holdings Ltd t/a Superchips77
30 Clarendon Road, Watford, WD17 1JJ
info@superchips77.co.uk
0800 061 4326